Terms and Conditions EZ888 — Complete Member Platform Guide

These Terms and Conditions constitute a legally binding agreement between you ("Member") and EZ888 ("Platform", "us"). This document governs all aspects of platform usage, including access to games, account management, financial transactions and service-related communications.

By performing any of the following actions, you are deemed to have read, understood, and fully agreed to these Terms and Conditions:

• Registering a new account on the ez888 platform
• Log in to your existing account
• Making any deposit or withdrawal
• Using any service or game offered
• Downloading or using the ez888 mobile app

These Terms and Conditions are to be read together with Privacy Policy and Responsible Gaming Policy ours, all of which form a comprehensive agreement between you and EZ888.

To register and use the EZ888 platform, you must meet all of the following eligibility requirements. EZ888 reserves the right to verify your eligibility at any time, including during the mandatory KYC (Know Your Customer) process required before your first withdrawal.

• At least 18 years old at the time of registration
• Being a legally competent individual to enter into a binding agreement
• Not a resident or citizen of any jurisdiction where use of this platform is prohibited by local law
• Never previously suspended or banned from the EZ888 platform
• Registering under your own name and not on behalf of another person

Ez888 takes child protection seriously. If we find that a member is under 18 years of age, the account will be suspended immediately, all balances held pending investigation, and the relevant authorities contacted if necessary.

The ez888 account registration process is designed to be simple and fast, yet still requires accurate and complete information. Each member is only permitted to have one active account at any one time. Holding multiple accounts is a serious violation of these terms.

The information you provide during registration must include:

• Full name as shown on your official identification document (MyKad or passport)
• Accurate date of birth
• An active and accessible email address
• A valid mobile phone number
• Bank account details for withdrawal purposes

Any changes to account information such as phone number, email address, or banking details must be reported to the ez888 support team within 7 days. ez888 is not responsible for any losses arising from outdated or unupdated account information.

You are solely responsible for maintaining the confidentiality of your account password. ez888 recommends using a strong password, enabling two-factor authentication (2FA), and never sharing your login credentials with anyone. All activity carried out through your account is your responsibility.

Ez888 supports a wide range of payment methods popular among Malaysian users. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion or additional charges from us.

Accepted Deposit Methods:

• DuitNow — instant processing, 24/7
• FPX (Financial Process Exchange) — all major Malaysian banks
• Touch 'n Go eWallet
• GrabPay
• Maybank2U, CIMB Clicks, RHB Online, Bank Islam, and other local banks

Withdrawal Policy:

• Minimum withdrawal: RM 50 per transaction
• Processing time: 15 minutes to 1 hour for standard methods
• KYC verification is required before the first withdrawal is processed
• Withdrawals can only be made to an account registered under the same member's name
• Ez888 reserves the right to request additional documents for withdrawals exceeding a specified amount

Ez888 reserves the right to delay or withhold withdrawals if there are signs of suspicious activity, fraud, or a breach of terms. In such cases, our security team will contact the relevant member for further verification.

Ez888 offers a wide range of bonuses and promotions designed to enhance your gaming experience. All bonuses are subject to wagering requirements and specific time limits clearly stated in each promotional offer.

General principles that apply to all ez888 bonuses:

• Each bonus type can only be claimed once unless otherwise stated
• The wagering requirement (rollover) must be fully met before a withdrawal can be processed
• Bonuses are non-transferable, non-redeemable for cash, and cannot be combined unless explicitly stated
• Using multiple accounts to claim the same bonus constitutes fraud and will result in account termination
• Ez888 reserves the right to cancel bonuses obtained through unauthorised or non-compliant means
• All decisions regarding bonuses and promotions are final

Wagering requirements are typically expressed as a multiple of the bonus amount — for example, a 20x requirement means you need to wager the bonus amount 20 times before a withdrawal can be made. The exact requirement for each promotion will be stated on the respective campaign page.

All games offered on the EZ888 platform — including slot games, sports betting, bingo and table games — have their own rules that every member must follow.

• All games use a certified Random Number Generator (RNG) system verified by independent auditing bodies, ensuring all outcomes are random and fair
• The RTP (Return to Player) value of each game is publicly displayed in that game's information section
• Ez888 is not liable for any technical disruptions caused by third-party game providers
• In the event of a technical error during a game, all affected bets will be voided and the full amount will be returned to the member's account
• Ez888 reserves the right to suspend any game for maintenance or technical reasons with reasonable notice

For Sports Betting, all odds are subject to change before a bet is confirmed. Confirmed bets cannot be cancelled except under conditions specifically stated in the ez888 sports betting rules.

Ez888 expects all members to interact with the platform and fellow users in a responsible, respectful, and ethical manner. The following behaviour is strictly prohibited on the EZ888 platform:

• Use of third-party software, bots, or automated scripts to gain an unfair advantage in games
• Attempting to hack, damage, or disrupt platform functions
• Colluding with other players to manipulate game outcomes
• Use of unauthorised payment methods or stolen credit/debit cards
• Attempts to launder money through transactions on the platform
• Spreading false or misleading information about the ez888 platform
• Offensive, threatening, or abusive language in communications with the support team

Any violation of these conduct rules may result in appropriate action, including a formal warning, temporary suspension, or permanent account termination, depending on the severity of the violation.

Ez888 reserves the right to suspend or terminate any member's account without prior notice if there is evidence of a breach of these Terms and Conditions. Situations that may lead to this action include:

• Identity fraud or ownership of multiple accounts
• Bonus fraud or system exploitation
• Fraudulent financial activity or money laundering
• Repeated violations of member conduct rules
• Requests from authorised authorities

If an account is terminated due to proven fraud, ez888 reserves the right to withhold the entire account balance. For terminations unrelated to fraud, the remaining balance will be returned to the member after the investigation is completed within a reasonable timeframe.

Members may also request voluntary account closure at any time by contacting the ez888 support team. Self-exclusion requests and personal deposit limits can also be set through your account settings.

Ez888 strives to ensure the platform operates smoothly at all times. However, there are situations where liability limitations apply:

• Ez888 is not liable for any losses resulting from internet service disruptions on the member's end
• Technical errors originating from third-party game providers are not subject to ez888's full liability
• Ez888 does not guarantee that the platform will always be free from bugs or technical errors
• Indirect losses, loss of income, or consequential damages cannot be claimed from ez888

In all circumstances, ez888's maximum total liability to any member is limited to the active balance in that member's account at the time of the incident. ez888 is not liable for any losses exceeding this limit.

Ez888 takes member privacy seriously. All personal information collected during registration and platform use will be handled in accordance with our ez888 Privacy Policy in detail.

In summary, ez888 is committed to:

• Using your personal information only for the purposes stated in the Privacy Policy
• Not sell, rent or share your personal information with third parties without your consent
• Protecting all data with industry-standard 256-bit SSL encryption
• Retaining your data only for as long as required by legal and operational needs
• Giving you the right to access, update, or request deletion of your personal data

Ez888 believes great entertainment starts with responsible gaming. Our platform provides a variety of tools that give you greater control over your gaming experience.

• Deposit Limit: Set daily, weekly or monthly deposit limits based on your budget
• Loss Limit: Set a maximum loss amount within a defined period
• Session Time Limit: Set session reminders or time limits for your play sessions
• Self-Exclusion Break: Temporarily suspend platform access for 24 hours, 7 days, 30 days, or a period of your choosing
• Permanent Exclusion: Permanently close your account if you feel it is necessary

Online gaming is for entertainment purposes only. Never wager money you cannot afford to lose. If you feel gaming is beginning to have a negative impact on your life, please contact our support team or visit the Responsible Gaming for further assistance and guidance.

Ez888 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to members at least 7 days before taking effect via:

• Email to the member's registered address
• In-platform notifications upon login
• An update to this Terms and Conditions page with a new revision date

Continued use of the ez888 platform after the effective date of any amendment is considered acceptance of the updated terms. If you disagree with the changes, you have the right to terminate your account before the effective date.

These Terms and Conditions are interpreted and governed in accordance with applicable laws. Any dispute that cannot be resolved through EZ888's internal support channels will be referred to an independent and impartial arbitration process.